| FAQ's |
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| Q.
What is the minimum order that we can place? |
A.
We expect your minimun orders to be of atleast US$ 500.
Samples against cost are available on request. |
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| Q.
What are your payment terms? |
A.
All payment should be made in US dollars, unless otherwise
specified in the quotation sent to you. We give the following
options for payment:
Full
Advance Payment: This method is most convenient
for small orders as it minimizes the bank charges involved
in other methods of payment. You may send payment by Check
or Bank Draft favoring R.Exports to our
postal address, or, you may send
Telegraphic Transfer (TT) or Wire Transfer to our Bankers
under intimation to us.
Part Payment in Advance: For larger orders, we
expect that you send 50% value in advance. Balance payment
is payable before delivery of documents through your bank.
This method involves Bank Charges which are payable by the
buyer. |
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| Q.
What are your Bank Particulars? |
A.
Our Bankers are: Indian Bank.
The
details for remittance are as follows:
Indian Bank
Rai Market
AMBALA CANTT-133001, INDIA
Note:
Please inform us before and after sending any payment to
our Bank Account. |
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| Q.
Please give some information on Shipping mode and charges? |
A.
Normal mode of shipment are - "Sea Freight" and
"Air Freight". However we also use Air Post Parcel,
Sea Post Parcel, Courier, etc. upon special requests from
customers.
It
is your option to ask for prices inclusive of shipping costs
or we can send the goods on "Freight To Pay basis".
The shipping charges vary according to the size of shipment,
destination and Mode of dispatch. C.I.F. rates are quoted
if you inform us the exact quantity, destination and mode
of dispatch preferred by you. |
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| Q.
How can I get a Quote ? |
A. Please select the relevant product from
our extensive product range and mention the product name/ID/specifications
as per your requirements in the feedback
form. |
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| Q.
How can I get your price list / catalogue ? |
A. Please select the relevant product from
our extensive product range and mention the product name/ID/specifications
as per your requirements in the feedback
form. |
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